Terms & Conditions — ns212

In these Terms & Conditions, the following terms carry the meanings set out below unless the context expressly requires otherwise.

The ns212 platform is intended solely for individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age. ns212 enforces a strict minimum age of 21 and will suspend any account where the Member is found to be under this age, with all associated funds forfeited.
• You are accessing the platform from a jurisdiction where doing so does not violate any applicable local, national, or international law or regulation.
• You are acting on your own behalf as a private individual and not as an agent for, or on behalf of, any third party.
• You are not a current employee, contractor, officer, or director of ns212, nor an immediate family member of any such person.
• You have not previously had an ns212 account suspended or permanently closed due to a violation of these Terms & Conditions.
• You are not registered on any self-exclusion list maintained by ns212 or any responsible gaming authority.

To access the full range of ns212 services, you must register a personal account. The following conditions apply to account registration and ongoing account maintenance:

3.1 — Single Account Policy

Each individual is permitted to hold exactly one (1) ns212 account. The registration of multiple accounts by the same individual — whether under the same or different names, email addresses, phone numbers, or payment methods — constitutes a material breach of these Terms & Conditions. All duplicate accounts will be closed, and any balance held across those accounts may be confiscated.

3.2 — Accuracy of Registration Information

You must provide accurate, current, and complete information during registration, including your legal full name, date of birth, residential address in Indonesia, valid email address, and active mobile phone number. You are responsible for keeping this information up to date. ns212 will not be liable for any failure to deliver communications or process transactions resulting from inaccurate account information provided by the Member.

3.3 — Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your password with any third party. ns212 will treat all activity conducted through your account as authorized by you unless you have notified us promptly of unauthorized access. If you suspect that your account has been compromised, contact our support team immediately via live chat.

3.4 — Account Currency

All ns212 accounts are denominated in Indonesian Rupiah (IDR / Rp). No currency conversion is applied to deposits made via local Indonesian banking channels (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) or e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja).

ns212 is required to verify the identity of its Members in order to comply with international anti-money-laundering (AML) standards and responsible gaming obligations. KYC verification is mandatory before any withdrawal is processed.

4.1 — Required Documents

• Primary ID: A valid Indonesian National Identity Card (KTP) or passport showing your full legal name and date of birth.
• Proof of Address: A recent utility bill, bank statement, or government-issued document confirming your residential address in Indonesia, dated within the last three (3) months.
• Payment Verification: Where applicable, confirmation that the bank account or e-wallet used for deposits is registered in your own name.

4.2 — Enhanced Due Diligence

ns212 reserves the right to request additional documentation at any time, including for high-value transactions or where our risk and compliance systems flag an account for review. Members who fail to provide satisfactory documentation within the timeframe specified by ns212 may have their withdrawal requests suspended until verification is complete.

4.3 — Processing Time

Standard KYC verification is completed within one (1) to three (3) business days of receiving all required documents. Members will be notified by email once verification is approved. Incomplete or unclear submissions will be returned with a request for resubmission, which will restart the processing clock.

ns212 supports deposits via the following Indonesian payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. The following conditions apply to all deposit transactions:

• The minimum deposit amount is Rp 10.000 unless otherwise stated in a specific promotion.
• All deposits must be made from a payment account registered in your own legal name. Third-party deposits are not accepted and will be returned minus any applicable processing fees.
• ns212 does not charge deposit fees; however, your bank or e-wallet provider may apply their own transaction charges, for which ns212 accepts no responsibility.
• Deposits are credited to your Account Balance in real time for e-wallet transactions and within five (5) minutes for standard bank transfer submissions. During periods of high network traffic, bank transfer credits may be delayed; contact support if a deposit has not been credited within 30 minutes.
• ns212 reserves the right to refuse, reverse, or place a hold on any deposit that triggers our fraud detection systems, pending further investigation.

Withdrawal requests from verified ns212 accounts are processed according to the following terms:

• The minimum withdrawal amount is Rp 50.000. Withdrawal requests below this threshold will not be processed.
• Withdrawals are processed to the same bank account or e-wallet used for the most recent deposit, subject to name-matching verification. ns212 does not process withdrawals to third-party accounts under any circumstances.
• Standard withdrawal processing time is within 3 hours for verified accounts during business hours (WIB 08:00–22:00). Requests submitted outside these hours are processed at the start of the next available processing window.
• ns212 reserves the right to impose a 24-hour security hold on withdrawal requests where account activity triggers our automated risk review system. Members will be notified promptly if their withdrawal is subject to a security hold.
• Withdrawals of funds that have not met applicable wagering requirements will be declined. The pending wagering balance will be displayed in the Member's account dashboard.
• ns212 reserves the right to request additional KYC documentation before processing any single withdrawal exceeding Rp 50.000.000.

ns212 offers a range of promotional bonuses to eligible Members. All bonuses are subject to the following general terms, as well as any additional conditions specified in the relevant promotion page.

7.1 — Wagering Requirements

Bonus funds are subject to a wagering requirement before they or any winnings derived from them can be withdrawn. The specific multiplier applicable to each promotion (for example, 5x, 10x, or 20x the bonus amount) is stated clearly on the promotion details page. Wagering requirements must be met within the validity period specified; incomplete wagering will result in the bonus and any associated winnings being removed from the account.

7.2 — Game Contribution Rates

Not all games contribute equally toward wagering requirements. As a general guide: slot games typically contribute 100%, live casino table games contribute 10%–20%, and sports betting contributes at a rate specified per promotion. The exact contribution table is published on each promotion's detail page.

7.3 — Bonus Abuse

ns212 operates a zero-tolerance policy toward bonus abuse, which includes but is not limited to: creating multiple accounts to claim the same welcome offer; placing low-risk hedge bets across accounts to extract bonus value; exploiting errors in bonus credit systems; or using automated tools to meet wagering requirements. Accounts found engaging in bonus abuse will be permanently closed, and all associated balances — including real-money funds — may be forfeited.

7.4 — Promotional Eligibility

ns212 reserves the right to exclude any Member from a specific promotion at its sole discretion, including where a Member's historical betting patterns suggest value-extraction behavior rather than recreational play. ns212's decision on promotional eligibility is final.

The following general rules apply to all bets placed on the ns212 platform across sports betting, live casino, slot games, crash games, and all other verticals.

• All bets are placed at the Member's own risk and discretion. ns212 does not offer investment advice, and past performance of any bet, game, or market is not indicative of future results.
• A bet is confirmed only once ns212's system has issued a bet receipt or confirmation screen. Bets that appear placed on the Member's device but are not recorded in the ns212 system due to connectivity issues are not valid and will not be honored.
• ns212 reserves the right to void any bet placed on a market where an error in the odds or game parameters was made, regardless of whether the bet has already been settled. Members will be refunded the stake value of any voided bet.
• Maximum bet limits apply per event, per market, and per game type. Current limits are displayed within the relevant product interface and may be adjusted by ns212 at any time without prior notice.
• For live sports betting, all in-play bets are subject to the platform's latency and the official result of the sporting event. ns212 accepts no liability for bets placed based on information received after the relevant event has concluded.
• Game-specific rules for *togel* (Indonesia's traditional numbers lottery), *sabung ayam* (cockfighting wagering), and *bandar bola* (the local football pools format) are published within each respective game product and form part of these Terms & Conditions by reference.

The following activities are strictly prohibited on the ns212 platform. Any Member found to have engaged in prohibited conduct will be subject to immediate account suspension, permanent closure, and forfeiture of all account balances:

• Using any software, algorithm, robot, script, or automated tool to place bets, interact with games, or manipulate the platform in any way not intended by ns212.
• Colluding with other players in poker, live table games, or any other competitive game format.
• Engaging in or facilitating money laundering, terrorist financing, or any other illegal financial activity through the ns212 platform.
• Providing false or misleading registration information, including using another person's identity or payment accounts.
• Attempting to exploit software vulnerabilities, errors in displayed odds, or game malfunctions for financial gain.
• Accessing the platform from a jurisdiction where doing so is explicitly prohibited by local law, through the use of VPNs, proxies, or other IP-masking technologies.
• Harassing, threatening, or abusing ns212 staff, customer support agents, or other Members.
• Registering an account on behalf of, or for the benefit of, a third party without ns212's prior written consent.

ns212 reserves the right to suspend, restrict, or permanently close any Member account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Reasonable suspicion of fraudulent activity, identity misrepresentation, or money laundering.
• Failure to complete KYC verification within a reasonable timeframe specified by ns212.
• Receipt of a chargeback instruction from a Member's bank or payment provider.
• A Member's request for voluntary self-exclusion under ns212's Responsible Gaming program.
• A court order, regulatory direction, or law enforcement request requiring ns212 to restrict the account.

Where an account is closed due to a Member's breach, ns212 reserves the right to withhold the entire Account Balance. Where an account is closed for administrative or compliance reasons with no finding of misconduct, any verified real-money balance will be returned to the Member via the original payment method within 14 business days.

ns212 is committed to providing a safe, responsible, and sustainable gaming environment. The following tools are available to all Members at no charge through the Account Settings panel:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit caps. Limit reductions take effect immediately; limit increases are subject to a 72-hour cooling-off period.
• Session Time Limits: Configure the maximum duration of each gaming session. An automatic notification and logout will be triggered when the limit is reached.
• Reality Checks: Receive periodic on-screen reminders displaying your net profit/loss and total session time at intervals of 30, 60, or 90 minutes.
• Temporary Time-Out: Suspend your account for a self-selected cooling-off period of 24 hours, 7 days, 30 days, or 90 days. During a time-out, login access is disabled and marketing communications are suppressed.
• Self-Exclusion: Permanently close your account with no option to reopen. Self-exclusion requests are irrevocable and are processed within 24 hours of submission.

Members who feel that gambling is negatively affecting their financial situation, relationships, or mental health are strongly encouraged to visit our Responsible Gaming page or contact our support team directly for assistance.

All content on the ns212 platform — including but not limited to the website design, layout, graphics, logos, text, software code, game interfaces, odds data, and brand assets — is the exclusive property of ns212 or its licensed content providers and is protected by applicable intellectual property law.

Members are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for their personal, non-commercial recreational gambling purposes. This license does not include any right to:

• Reproduce, copy, distribute, or publicly display any part of the platform without ns212's prior written consent.
• Reverse-engineer, decompile, or extract any source code from the platform or any game it hosts.
• Use the ns212 brand name, logo, or trademarks in any commercial context without express written authorization.

To the maximum extent permitted by applicable law, ns212's total aggregate liability to any Member in connection with the platform — whether arising in contract, tort (including negligence), statutory duty, or otherwise — shall not exceed the total amount deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.

ns212 expressly excludes all liability for:

• Loss of profits, loss of revenue, loss of anticipated savings, or any other indirect or consequential loss arising from use of the platform.
• Service interruptions caused by scheduled maintenance, infrastructure failures, third-party network outages, or force majeure events including but not limited to natural disasters, acts of government, or widespread internet disruption.
• Unauthorized access to a Member's account resulting from the Member's failure to maintain adequate password security.
• Errors in odds, game outcomes, or displayed balances that are corrected promptly upon discovery, including the voiding of affected bets with full stake refunds.
• Any loss arising from a Member's decision to gamble, including losses arising from problem gambling behavior.

Nothing in these Terms & Conditions excludes or limits ns212's liability for death or personal injury caused by its gross negligence, or for fraud or fraudulent misrepresentation.

ns212's collection, use, storage, and protection of Member personal data is governed by the ns212 Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an account, you confirm that you have read and accepted the Privacy Policy in full.

The Privacy Policy sets out, among other matters: the categories of personal data ns212 collects, the legal bases for processing, how data is used for KYC and responsible gaming purposes, the circumstances in which data may be shared with third parties, and your rights as a data subject under applicable data protection law.

The full Privacy Policy is available at /privacy-policy.

These Terms & Conditions are governed by and shall be construed in accordance with the laws applicable to ns212's jurisdiction of incorporation. Any dispute arising out of or in connection with these Terms & Conditions — including disputes relating to their existence, validity, breach, or termination — shall be referred first to ns212's customer support team for good-faith resolution.

Where a dispute cannot be resolved through the support channel within 30 days of first notification, the matter shall be escalated to formal arbitration under internationally recognized arbitration rules. The language of arbitration proceedings shall be English. The arbitrator's award shall be final and binding on both parties.

Nothing in this clause prevents ns212 from seeking urgent injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or prevent material harm to the platform or its Members.

ns212 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where amendments are material — meaning they significantly affect Member rights or obligations — ns212 will provide at least seven (7) days' advance notice via the email address registered to the affected account and via a prominent notice on the platform.

Continued use of the ns212 platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with the amended Terms, you must cease using the platform and may request account closure by contacting our support team before the effective date.

The date shown in the "Last Updated" field at the top of this page reflects the date on which the most recent version of these Terms & Conditions took effect.

For any questions, clarifications, or concerns regarding these Terms & Conditions, please contact the ns212 support team through the following channel:

• Live Chat: Available 24 hours a day, 7 days a week via the platform.
• Email: support@ns212.cam (plain text — not a clickable link).

Our Indonesian-speaking support agents are available around the clock. All formal written communications regarding these Terms & Conditions should reference your registered Member account number and be submitted via email for a documented response within 24 hours.